My journey in the tourism industry commenced in the airline business. Originally, my plan was to delve into customer service for a brief period, anticipating an opportunity to travel the world. However, life had different intentions for me. Over the course of more than two decades, I found myself deeply immersed in the airline industry, surrounded by intriguing and passionate individuals with diverse backgrounds. These colleagues shared a common love for travel and a commitment to taking care of our customers.
Throughout my career, I had the privilege of occupying various roles in customer service and sales, paving the way for a natural progression into customer sales and support within a cruise and ferry company.
The invaluable lessons I’ve gathered along this journey underscore the significance of active listening, the golden rule of treating others as you wish to be treated, and the profound importance of family and good health in one’s life.
My colleagues describe me with these 3 words:
SINCE: With DMC Nordic since 2024
Estonia is a small, Northern-European country that never fails to amaze its visitors. With a population of just 1.3 million, there’s always plenty of room for everyone. In fact, 70 percent of the land is covered by forests and peat bogs. That means the country is as clean and green as can be, giving guests the chance to enjoy some of the purest water and freshest air around. Estonians, who are nature-minded people, really value their ecology and offer great options for sustainable activities. At the same time, Estonia is known internationally as one of the world’s most digitally advanced societies. Locals are used to doing nearly everything online and paper-free, taking advantage of the free Wi-Fi that’s available just about everywhere.Learn more about Estonia