About Us – DMC Nordic

DMC

Who Are We

This is who we are

DMC NORDIC is your premier full-service destination management company, boasting a team of local experts and well-established offices across Scandinavia and the Baltic region.

At DMC NORDIC, we take pride in crafting tailor-made experiences for our clients, ensuring each moment is infused with a personal touch, genuine passion, and unwavering dedication.

With a legacy spanning more than 40 years since our founding in 1983, we have been dedicated incoming partners for CRUISE & MICE clients. Our commitment is steadfast, as we consistently strive not only to meet but to exceed the expectations of our valued clients.

See what we can do

Our mission is to provide startling experiences through sublime local expertise, innovative and creative approach and a professional, dedicated service.

Others do what we do, WE DO IT DIFFERENTLY!

Celebrating four decades of extraordinary destination management, our journey has revealed that true amazement lies in continually defying expectations.

At the heart of our success is a fusion of impeccable ground service logistics and a profound understanding of the local tapestry, setting the stage for unforgettable experiences.

We embrace a touch of eccentricity, injecting a bit of craziness into our endeavors, all while ensuring an undeniably personal touch that transforms each experience into a lasting memory. It’s this distinctiveness that lingers long after our clients have explored the wonders of our destinations.
Our commitment? We not only seek to wow our clients but to astonish ourselves, for we understand that self-inspired awe is the secret to creating the extraordinary!

Within our team, sparks of innovation fly freely, cultivating an atmosphere of imaginative thinking and a commitment to infusing creativity into every facet of our work.

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What we value

Creative thinking

At the essence of our philosophy is a deep embrace of an imaginative spirit, a commitment to forging experiences that are consistently fresh and innovative for our clients. This dedication goes beyond conventional norms, surpassing traditional limits to open up a sphere of novelty and creativity. In our unwavering quest for excellence, we harness the power of imagination to meticulously curate experiences that challenge the ordinary. Each undertaking emerges as an open canvas, eagerly awaiting the strokes of innovation and originality. This ensures that, with every interaction, our clients embark on a journey of continuous discovery. Our steadfast dedication to nurturing this imaginative spirit serves as the bedrock of our commitment—an assurance to deliver experiences that are not only transformative and memorable but genuinely unparalleled in their uniqueness.

Client Commitment

At the heart of our ethos is an unwavering commitment to actively listen to the needs of our clients. This dedicated approach is not merely about understanding those needs but delving deeper to comprehend how we can not only meet them but consistently exceed expectations. This process lays the foundation for fostering enduring relationships built on trust, transparency, and a mutual understanding of objectives. By prioritizing our clients' requirements and consistently surpassing them, we aim not only to fulfill immediate expectations but to cultivate the seeds of a lasting partnership. Our focus on active listening is not just a practice; it's a cornerstone that propels us toward creating sustainable, meaningful, and enduring connections with our clients.

Quality Driven

In our commitment to excellence, we specialize in the meticulous customization and design of high-end programs. This involves not just tailoring experiences but crafting them to inspire and elevate. Our approach extends beyond the conceptualization of these programs, encompassing the development of dependable logistics and operations. These elements are seamlessly integrated to form a robust framework that ensures the flawless execution of our meticulously crafted plans. By marrying creativity with dependable logistics, we aim to deliver experiences that not only meet the highest standards but also unfold with precision and excellence at every stage. Our dedication to this comprehensive process reflects our pursuit of creating impactful and seamlessly executed programs that leave an indelible mark on those who experience them.

Local Expertise

Our strategic decision to establish dedicated offices in all our destinations underscores our commitment to cultivating enduring partnerships and fostering advantageous relationships with top-tier suppliers and tourism authorities. This deliberate choice serves as the bedrock of our operations, enhancing our ability to amass superior local knowledge and build an extensive network within each locale. With a physical presence in every destination, we not only deepen our understanding of the intricacies of the local landscape but also fortify our connections with key stakeholders. This approach allows us to stay at the forefront of industry trends, ensuring that our services are not only rooted in expertise but also reflect the pulse of the local dynamics.

Personal

At the core of our client-centric approach is a dedicated commitment to active listening. We recognize that every client has unique needs, and our emphasis on attentive listening goes beyond surface-level comprehension. By earnestly understanding the nuances of our clients' requirements, we not only aim to meet their expectations but to consistently surpass them. This conscientious process forms the cornerstone for establishing a robust foundation that goes beyond transactional engagements—it sets the stage for cultivating enduring and meaningful long-term relationships. Through this commitment to attentive listening and continuous improvement, we seek to evolve and adapt, ensuring that our services align seamlessly with the evolving needs and aspirations of our clients over time.

Meet the team

Step into the kaleidoscope of our multicultural team, where each member boasts a distinct and vibrant background. At our core, we don't just acknowledge diversity; we revel in it, recognizing it as the palette that paints our collective canvas. In every program we curate, you'll discover the brushstrokes of individual stories seamlessly blending together, creating a symphony of varied perspectives and experiences. It's not merely a celebration of differences; it's a fusion of unique narratives, infusing each program with a dynamic energy that reflects the harmonious collaboration of our diverse team.

DMC NORDIC GROUP

Jens Elers Chairman & Owner

Thomas Hoey CEO & President

Michael Landdorf Rasmussen CFO, DMC Nordic Group

Božidar Despenić Director of Cruise Operations, DMC Nordic Group

Lisa Montgomery Head of MICE, DMC Nordic Group

Raymond Walder Sales Director MICE, DMC Nordic Group

Denmark

Charlotte Emmery Head of Nordic Guide Academy

Sasha Toubro Operations Manager, Cruise

Kristian Hansen Operations Manager, Cruise

Elise Nørgaard Operations Manager, Cruise

Rasa Svirnelyte Senior Manager, MICE - Creative Content & Product Development

Petio Petkov Senior Manager, MICE - Wild Child & Idea Development

Tsvetelina Solakova Project Manager, MICE

Malene Guldbæk Project Manager, MICE

Florencia Giommi Project Manager, MICE

Charlotte Nymand Accounting Manager

Christina Rovira Mollerup Communications & Social Media - DMC Nordic Group

Sweden

Sameh Melek Operations Manager, Cruise

Sarah Mikaelsson Operations Manager, Cruise

Pantipa Wongnoi Operations Manager, Cruise

Iuliana Deaconeasa Senior Manager, MICE

Sofi Hedén Project Manager, MICE

Renàta Bódi Project Manager, MICE

Matilda Forslund Coordinator, MICE

Norway

Thaya Lakshi Jeyamanogar Country Manager

Solbjørg Følling Operations Manager, Cruise

Lori Rørvik Senior Operation Manager, Cruise

Maya Khachetlova Senior Operation Manager, Cruise

Gabriela Passos Operations Coordinator, Cruise

Anna Kregiel Operations Manager, Cruise

Nemanja Bozickovic Operations Coordinator, Cruise

Hilde Orheim Aguilera Operations Coordinator, Cruise

Hélène Morel Operations Coordinator, Cruise

Christin Thoma Operations Coordinator, Cruise

Katarzyna Macherska Operations Coordinator, Cruise

Mareah Peoples Operations Coordinator, Cruise (Oslo Office)

Maria Dimitrelou Operations Coordinator, Cruise (Oslo Office)

Tijana Savić Coordinator, MICE

Kristin Daviknes Ottem Coordinator, MICE

Irene Pregnolato Coordinator, MICE

Lavinia Wilckens Coordinator, MICE

Jannecke Stønjum Grar Financial Manager

Estonia

Marianna Bühler Country Manager

Kristiine Klaser Manager, Cruise & MICE

Anne Nelling Manager, MICE

Katrin Fedossejev Manager, Cruise & MICE

Greenland

Magnus Biilmann Trolle Country Manager

Maria Høegh Lyberth Coordinator, Cruise & MICE

Aviaja Lynge Petersen Coordinator, Cruise & MICE

Daniel Rasmussen - Visit Denmark

In green we believe

At DMC Nordic, we are committed to delivering exceptional cruise shore excursions and guest services while upholding the highest standards of environmental responsibility. As a trusted partner to the global cruise industry, we recognize the importance of protecting the destinations we operate in, ensuring they remain attractive and sustainable for future generations.

Commitment to Sustainable Cruising

Environmental Standards – We collaborate with ports, municipalities, and suppliers that follow internationally recognized sustainability guidelines.

Low-Impact Operations – Our shore programs emphasize walking tours, cycling routes, and low-emission transportation solutions.

Responsible Resource Use – We minimize single-use plastics, promote digital solutions over printed materials, and encourage recycling throughout our operations.

Biodiversity Protection – Excursions are designed to respect natural environments, with strict adherence to local regulations and conservation principles.

Sustainable Guest Experiences

Green Shore Excursions – We highlight activities that support local communities and preserve cultural heritage, such as farm-to-table experiences, eco-certified attractions, and visits to social enterprises.

Local Partnerships – We work exclusively with suppliers who prioritize sustainable practices, ensuring both environmental and socio-economic benefits.

Education & Awareness – Guests are informed about sustainability measures, promoting responsible travel behavior during their visit.

Value for Cruise Lines

By integrating sustainability into our operations, we support cruise line partners in achieving their own ESG targets and corporate responsibility goals. Choosing DMC Nordic ensures not only high-quality guest satisfaction but also alignment with international sustainability commitments and industry best practices.