About Us – DMC Nordic

DMC

Who Are We

This is who we are

DMC NORDIC is your premier full-service destination management company, boasting a team of local experts and well-established offices across Scandinavia and the Baltic region.

At DMC NORDIC, we take pride in crafting tailor-made experiences for our clients, ensuring each moment is infused with a personal touch, genuine passion, and unwavering dedication.

With a legacy spanning 40 years since our founding in 1983, we have been dedicated incoming partners for CRUISE & MICE clients. Our commitment is steadfast, as we consistently strive not only to meet but to exceed the expectations of our valued clients.

What we do

Our mission is to provide startling experiences through
sublime local expertise, innovative and creative approach
and a professional, dedicated service.

Others do what we do, WE DO IT DIFFERENTLY!

Celebrating four decades of extraordinary destination management, our journey has revealed that true amazement lies in continually defying expectations.

At the heart of our success is a fusion of impeccable ground service logistics and a profound understanding of the local tapestry, setting the stage for unforgettable experiences.

We embrace a touch of eccentricity, injecting a bit of craziness into our endeavors, all while ensuring an undeniably personal touch that transforms each experience into a lasting memory. It’s this distinctiveness that lingers long after our clients have explored the wonders of our destinations. Our commitment? We not only seek to wow our clients but to astonish ourselves, for we understand that self-inspired awe is the secret to creating the extraordinary!

Within our team, sparks of innovation fly freely, cultivating an atmosphere of imaginative thinking and a commitment to infusing creativity into every facet of our work.

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What we value

Creative thinking

At the essence of our philosophy is a deep embrace of an imaginative spirit, a commitment to forging experiences that are consistently fresh and innovative for our clients. This dedication goes beyond conventional norms, surpassing traditional limits to open up a sphere of novelty and creativity. In our unwavering quest for excellence, we harness the power of imagination to meticulously curate experiences that challenge the ordinary. Each undertaking emerges as an open canvas, eagerly awaiting the strokes of innovation and originality. This ensures that, with every interaction, our clients embark on a journey of continuous discovery. Our steadfast dedication to nurturing this imaginative spirit serves as the bedrock of our commitment—an assurance to deliver experiences that are not only transformative and memorable but genuinely unparalleled in their uniqueness.

Client Commitment

At the heart of our ethos is an unwavering commitment to actively listen to the needs of our clients. This dedicated approach is not merely about understanding those needs but delving deeper to comprehend how we can not only meet them but consistently exceed expectations. This process lays the foundation for fostering enduring relationships built on trust, transparency, and a mutual understanding of objectives. By prioritizing our clients' requirements and consistently surpassing them, we aim not only to fulfill immediate expectations but to cultivate the seeds of a lasting partnership. Our focus on active listening is not just a practice; it's a cornerstone that propels us toward creating sustainable, meaningful, and enduring connections with our clients.

Quality Driven

In our commitment to excellence, we specialize in the meticulous customization and design of high-end programs. This involves not just tailoring experiences but crafting them to inspire and elevate. Our approach extends beyond the conceptualization of these programs, encompassing the development of dependable logistics and operations. These elements are seamlessly integrated to form a robust framework that ensures the flawless execution of our meticulously crafted plans. By marrying creativity with dependable logistics, we aim to deliver experiences that not only meet the highest standards but also unfold with precision and excellence at every stage. Our dedication to this comprehensive process reflects our pursuit of creating impactful and seamlessly executed programs that leave an indelible mark on those who experience them.

Local Expertise

Our strategic decision to establish dedicated offices in all our destinations underscores our commitment to cultivating enduring partnerships and fostering advantageous relationships with top-tier suppliers and tourism authorities. This deliberate choice serves as the bedrock of our operations, enhancing our ability to amass superior local knowledge and build an extensive network within each locale. With a physical presence in every destination, we not only deepen our understanding of the intricacies of the local landscape but also fortify our connections with key stakeholders. This approach allows us to stay at the forefront of industry trends, ensuring that our services are not only rooted in expertise but also reflect the pulse of the local dynamics.

Personal

At the core of our client-centric approach is a dedicated commitment to active listening. We recognize that every client has unique needs, and our emphasis on attentive listening goes beyond surface-level comprehension. By earnestly understanding the nuances of our clients' requirements, we not only aim to meet their expectations but to consistently surpass them. This conscientious process forms the cornerstone for establishing a robust foundation that goes beyond transactional engagements—it sets the stage for cultivating enduring and meaningful long-term relationships. Through this commitment to attentive listening and continuous improvement, we seek to evolve and adapt, ensuring that our services align seamlessly with the evolving needs and aspirations of our clients over time.

Meet the team

Step into the kaleidoscope of our multicultural team, where each member boasts a distinct and vibrant background. At our core, we don't just acknowledge diversity; we revel in it, recognizing it as the palette that paints our collective canvas. In every program we curate, you'll discover the brushstrokes of individual stories seamlessly blending together, creating a symphony of varied perspectives and experiences. It's not merely a celebration of differences; it's a fusion of unique narratives, infusing each program with a dynamic energy that reflects the harmonious collaboration of our diverse team.

DMC NORDIC GROUP

Jens Elers Chairman & Owner

Thomas Hoey CEO & President

Michael Landdorf Rasmussen CFO, DMC Nordic Group

Lisa Montgomery Head of MICE, DMC Nordic Group

Raymond Walder Sales Director MICE, DMC Nordic Group

Božidar Despenić Director of Cruise Operations, DMC Nordic Group

Denmark

Anne Winding Senior Key Account Manager, MICE

Patricio Sotomayor Senior Key Account Manager, MICE

Rasa Svirnelyte Senior Manager, MICE - Creative Content & Product Development

Petio Petkov Senior Manager, MICE - Wild Child & Idea Development

Tsvetelina Solakova Project Manager, MICE (on maternity leave)

Amanda Hjert Project Manager, MICE

Sasha Toubro Operations Manager, Cruise

Kristian Hansen Operations Manager, Cruise

Malene Guldbæk Operations Manager, Cruise

Charlotte Nymand Accounting Manager

Sweden

Gorica Zecevic Country Manager

Iuliana Deaconeasa Senior Manager, MICE

Sofi Hedén Project Manager, MICE

Renàta Bódi Project Manager, MICE

Matilda Forslund Coordinator, MICE

Sameh Melek Operations Manager, Cruise

Sarah Mikaelsson Operations Manager, Cruise

Karen Modin Manager, Cruise & MICE

Pantipa Wongnoi Operations Manager, Cruise

Norway

Thaya Lakshi Jeyamanogar Country Manager

Aleksandra Dvizac Manager, MICE (Oslo office)

Rikke Edland Manager, MICE (on maternity leave)

Kristin Daviknes Ottem Coordinator, MICE

Lori Rørvik Operations Manager, Cruise

Maya Khachetlova Operations Manager, Cruise

Solbjørg Følling Operations Manager, Cruise

Gabriela Passos Marques Operations Coordinator, Cruise

Tijana Savić Operations Coordinator, Cruise

Zuzana Kmecová Operations Coordinator, Cruise

Anna Kregiel Operations Coordinator, Cruise

Nemanja Bozickovic Operations Coordinator, Cruise

Hilde Orheim Aguilera Operations Coordinator, Cruise

Julian Perez Hernandez Operations Manager, Cruise

Mareah Peoples Operations Coordinator, Cruise (Oslo Office)

Jannecke Stønjum Grar Financial Manager

Estonia

Marianna Bühler Country Manager

Anne Nelling Manager, MICE

Kristiine Klaser Manager, Cruise & MICE

Katrin Fedossejev Manager, Cruise & MICE

Finland

Tuomas Luukkonen Manager, MICE

Nikolai Kononenko Coordinator, MICE

Giuseppe Liverino - Visit Copenhagen

In green we believe

As trailblazers in our industry, we embrace our pivotal role in fostering a more compassionate and sustainable world. Our commitment to this cause is not merely a checkbox but a living, breathing ethos that permeates every facet of our work—envisioned through the lenses of environmental responsibility, economic impact, social well-being, and human connection.

In the meticulous design and execution of programs for our clients, we cultivate a culture of responsibility, seamlessly integrating sustainable elements and practices into the very fabric of our operations. Our emphasis on open dialogue with suppliers underscores our collaborative effort to continually elevate our practices and reduce our environmental footprint. We selectively align with suppliers who share in our commitment to shared responsibility, offering innovative and sustainable solutions across various domains, ranging from eco-conscious transportation services to green activity options and organic culinary experiences at our special events.

Following DMC Nordic offices have achieved following green certifications:

DMC Nordic Estonia – Travelife Sustainability Certification
For questions and remarks related to sustainability/CSR policies, please contact Marianna Bühler / Marianna@dmc-nordic.com

DMC Nordic Denmark – Green Key Certification
For questions and remarks related to sustainability/CSR policies, please contact Charlotte Nymand / Charlotte@dmc-nordic.com

DMC Nordic Norway – Eco-Lighthouse Certification
For questions and remarks related to sustainability/CSR policies, please contact Thaya Lakshi Jeyamanogar / Thaya@dmc-nordic.com